Customer care
Service policy
This policy explains how Piginto handles order support, product information, and customer service requests.
Order service
- We provide order confirmation, checkout support, shipping-policy information, and post-purchase support.
- Customers are responsible for entering accurate contact, shipping, and payment information at checkout.
- If a product becomes unavailable after purchase, we may contact you about replacement, cancellation, or refund options.
Product information
- We aim to keep product names, images, pricing, and descriptions clear and current.
- Minor differences in color, size, or packaging may occur due to display settings, production batches, or supplier updates.